
Terms of Service & Refund Policy
Last Updated: September 7, 2026
Welcome to Prairie Earth Home. By accessing or purchasing from Prairie Earth Home, you agree to the following Terms of Service and policies.
1. Overview
Prairie Earth Home offers original fine art photography and a curated collection of home goods, including mattresses, bedding, textiles, sleep products, and other products from select makers and manufacturers.
Products may be made to order, fulfilled directly by Prairie Earth Home, or shipped directly from one of our brand, manufacturing, or fulfillment partners. All products are subject to availability and the policies outlined on this page.
By placing an order through this website, you acknowledge that you have read and agree to these terms.
2. Product Information
Prairie Earth Home makes every effort to provide accurate product descriptions, photographs, dimensions, materials, specifications, and other product information.
Because many of our products incorporate natural materials or are individually produced, variations in color, texture, grain, weave, loft, density, dimensions, or other characteristics may occur. These natural or reasonable manufacturing variations are not considered defects.
Product colors and appearance may also vary slightly from what is displayed on your screen due to photography, lighting, individual screen settings, and natural material variation.
Please review the individual product description, dimensions, materials, care information, and other specifications carefully before placing an order.
Fine Art Prints
All photographs sold as Prairie Earth Home fine art prints are original works by Jamaica Jones.
Prints are produced as archival giclée reproductions using deep matte photographic paper (240 GSM), museum-quality pigment inks, and mounting on single-weight matboard unless otherwise noted.
Framed options include a mat and frame as described in the individual product listing.
Because each piece is produced individually, slight variations in color and tone may occur.
Mattresses, Bedding & Sleep Products
Prairie Earth Home offers mattresses, mattress toppers, mattress pads, bedding, and related sleep products from select manufacturing partners, including Suite Sleep.
Materials, construction, dimensions, firmness, care requirements, certifications, and other specifications vary by product. Please refer to the individual product listing for information specific to the item you are purchasing.
Products made with natural materials such as wool, cotton, and latex may exhibit variations in texture, appearance, loft, density, or other characteristics inherent to those materials. These variations are part of the nature of the materials and are not considered defects.
Descriptions of mattress firmness, feel, support, or comfort are intended as general guidance. Individual comfort is subjective and may vary based on the sleeper, sleep position, foundation or bed frame, bedding, room conditions, and other factors.
Manufacturer warranties, when applicable, are subject to the terms, limitations, and requirements established by the manufacturer. Prairie Earth Home does not extend, alter, or replace a manufacturer's warranty unless expressly stated in writing.
3. Intellectual Property
All original photography, artwork, text, branding, and other original content created by Prairie Earth Home or Jamaica Jones and displayed on this website are protected by applicable intellectual property laws.
Purchasing a Prairie Earth Home fine art print grants ownership of the physical artwork only. Copyright and all reproduction rights remain with the artist.
Prairie Earth Home photography may not be copied, downloaded, reproduced, distributed, published, or used for commercial or editorial purposes without prior written permission.
Unauthorized reproduction, resale, or distribution of these images in any form, including digital use, marketing materials, or printed reproduction, is prohibited.
Product names, trademarks, logos, photographs, descriptions, and other intellectual property belonging to third-party brands, makers, and manufacturers remain the property of their respective owners and are used by Prairie Earth Home as authorized or permitted.
4. Pricing & Payment
All prices are listed in U.S. dollars (USD) unless otherwise indicated.
Payment must be received in full before an order is processed, submitted for production, or released for fulfillment.
Prairie Earth Home reserves the right to change product pricing, specifications, promotions, or availability at any time without prior notice.
We make every effort to ensure that pricing and product information are accurate. In the event of an obvious pricing, product-description, or website error, Prairie Earth Home reserves the right to correct the error and, when necessary, cancel and refund an affected order.
5. Production, Fulfillment & Shipping
Production and fulfillment times vary by product. Some items are made to order, while others may be stocked or shipped directly from one of our manufacturing or fulfillment partners.
Estimated production and shipping timelines are provided on individual product pages whenever applicable. These timelines are estimates and are not guaranteed delivery dates.
Orders containing products from different makers or fulfillment locations may arrive in separate shipments.
Shipping times vary depending on the product, destination, and carrier. Prairie Earth Home is not responsible for delays caused by shipping carriers, severe weather, service interruptions, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address at checkout. Prairie Earth Home is not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer. Additional shipping or handling costs resulting from an incorrect address may be the customer's responsibility.
6. Refund & Return Policy
Prairie Earth Home offers a carefully curated collection of fine art and home goods, including products that may be made to order, produced specifically for an individual purchase, or fulfilled directly by our manufacturing partners. To reduce unnecessary waste and support this model, all sales are final except in the case of an eligible damaged, defective, or incorrect item.
All Sales Are Final
Unless otherwise expressly stated on an individual product page, all purchases from Prairie Earth Home are final sale and are not eligible for return or exchange.
This includes, but is not limited to:
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fine art prints and framed artwork
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mattresses
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mattress toppers and mattress pads
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bedding and textiles
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made-to-order and custom products
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products shipped directly from our manufacturing partners
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items marked final sale
We do not accept returns or exchanges due to change of mind, incorrect size or product selection, framing preference, mattress comfort or firmness preference, or other personal preference.
Please carefully review product descriptions, dimensions, materials, sizing, specifications, and other applicable information before completing your purchase.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
Damaged, Defective or Incorrect Items
If an item arrives damaged, defective, or materially different from the item ordered, please contact Prairie Earth Home within 48 hours of delivery at info@prairieearthhome.com.
Please include:
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your order number
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a description of the issue
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clear photographs of the item
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photographs of the original packaging
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a photograph of the shipping label
Please retain the item and all original packaging until your claim has been reviewed, as the carrier or manufacturer may require additional documentation or inspection.
Once the claim has been reviewed and approved, Prairie Earth Home will work with you and, when applicable, the manufacturer or shipping carrier to arrange an appropriate resolution, which may include a replacement, repair, or refund.
Normal variations associated with natural materials, handmade production, or reasonable manufacturing tolerances are not considered defects.
Claims submitted more than 48 hours after delivery may not be eligible for replacement or refund for shipping-related damage.
Mattress Comfort & Natural Materials
Comfort and firmness are subjective. Differences in perceived mattress firmness, support, feel, loft, or comfort do not constitute a product defect.
Products containing natural materials such as wool, cotton, and latex may vary naturally in appearance, texture, loft, density, or other characteristics. These variations are inherent to natural materials and are not considered defects.
Any applicable manufacturer warranty remains subject to the manufacturer's own warranty terms, exclusions, and claim requirements.
Order Cancellations
Because orders may enter production or be transmitted to a manufacturing or fulfillment partner shortly after purchase, cancellation is not guaranteed once an order has been placed.
If you need to request a cancellation, contact info@prairieearthhome.com as soon as possible.
If the order has not yet entered production, processing, or fulfillment, Prairie Earth Home may be able to cancel the order and issue a refund. Once production, processing, or fulfillment has begun, the order cannot be canceled.
Shipping & Carrier Responsibility
Estimated production, fulfillment, and delivery timelines are not guaranteed.
Prairie Earth Home is not responsible for delays caused by shipping carriers, severe weather, service interruptions, customs processing, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping or handling charges resulting from an incorrect or incomplete address may be the customer's responsibility.
Limitation of Liability
To the fullest extent permitted by applicable law, Prairie Earth Home is not liable for indirect, incidental, special, or consequential damages arising from the purchase, use, delivery, or inability to use our products.
Prairie Earth Home's liability relating to a product purchase will not exceed the amount paid for the applicable product, except where otherwise required by law.
Contact
For questions regarding an order, cancellation request, damage claim, or this policy, please contact:
Prairie Earth Home
info@prairieearthhome.com
Lawrence, Kansas, USA
